The role of Information Communications Technology (ICT) as an efficient tool for information dissemination and effective service delivery in the public service today cannot be relegated to the background.
In view of this, a four day capacity training workshop for staff of the Ministry of Food and Agriculture (MOFA) to update their skills and knowledge in the use of ICT has been organized. This was against the background that though recent studies in the area suggest the literacy rate in Ghana is steadily improving, it is not reflected in the speed and quality of work put out by most public sector institutions.
It was to address this deficiency that the Ministry of Food and Agriculture engaged the services of an ICT Consultant to carry out ICT Needs Assessment of staff of the Ministry and to recommend tailor made training programmes for both the Senior and Junior staff of the Ministry, leading to the training programme.
It was expected that the programme will go a long way to enhance the service delivery and performance of the staff. Topics treated at the workshop included Intermediate and Advanced MS Word (2013), Introduction to Internet and E-mail, Intermediate Microsoft Access (2013) and Intermediate and Advanced PowerPoint.
The presentations were very detailed and work driven.
Generally, the training has improved the knowledge and skills of participants in word processing, spread sheet, internet and e-mail usage, PowerPoint presentation among others as reflected in the responses of participants in the Questionnaire administered.
A total of sixty two (62) members of staff from the ministry consisting of thirty-seven (37) females and twenty-five (25) males attended the training.